Terms & Conditions
Your Appointment and Treatments
All prices, treatments and information are correct at the time of posting this website and are subject to revision without notice.
Deposits are required for some treatments. Courses are not transferable, and are valid for 6 months only.
Cancellation Policy Please note 24 Hours notice is required for all cancellations, otherwise 50% of the total treatment price will be charged, if we are unable to re-sell the reserved treatment time.
Punctuality & Courtesy
As a courtesy to other clients following your appointment, late arrivals will result in a reduction of treatment time. Please do not ask the impossible, we will endeavour to carry out what we can within the time slot allocated, or suggest a re-booking. All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.
Please switch off mobile phones before & during your visit to the salon.
We are aware that many of you may be confused as to which treatment best suites your specific requirements. We are of course, pleased to offer you up-to-date information and advice with a complimentary consultation in the strictest of confidence.
Salon Hygiene is, of course, the utmost importance and to achieve optimal cleanliness all our sterilisation equipment is approved by the local Environmental Health Officer. We only use new sterilised disposable needles for each client.
Gift Vouchers can either be brought for specific treatments. Treatment gift vouchers are valid for 12 months from the date of purchase and can be used on any beauty treatments or products at Dale Evans salon unless specified. There is no cash redemption.
Online - Purchases
Delivery is normally 3 > 4 days.
Online - Returns
Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from Dale Evans at the Willows. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. Due to some products containing sell-by or used-by dates we can not except returns after 14 days of purchase. Proof of purchase for your item is required always. This does not affect your statutory rights.
Please note, if sending return by post, you will be responsible for these costs.
Cheque or cash. Dale Evans is not VAT registered.
General Treatment Advice – Very Important Information
Food – Always allow at least 1 hour to digest your meals before having treatments.
Alcohol – Never consume alcohol before any treatment.
Medical Conditions – If you have any of the following it is essential to tell your therapist before your treatment as some electrical treatments are prohibited if you suffer from these conditions:
* Heart Condition
* Contact Lenses
* Metal Plates / Pins / Coil
Do not have heat treatments or undertake exercise (e.g. sauna, sunbed, Jacuzzi, workout, or swim etc.) Less than 8 hours before or 24 hours after your wax. Avoid wearing “Best” underwear for Bikini wax. Avoid normal deodorants after under arm wax.
|Your Use of Site Content|
|2.||Your Access To Our Services|
|4.||Links to And From Other Websites|
you do not remove, distort or otherwise alter the size or appearance of the Dale Evans at the Willows logo;
Dale Evans at the Willows expressly reserves the right to revoke the right granted in clause 4.2 for breach of these terms and to take any action it deems appropriate.
|7.||Governing Law And Jurisdiction|